FAQ

easy 123-02

What are printables?

Printable Party Stationery are PDF files that you Purchase, download, then print out at home. Perfect if you need your party in an instant.

Party printables save you so much money as once you have downloaded your collection you can print as many copies as you need, as long as they are for your personal use only. Perfect for any size of party. Party printables are easy to do at home all the collections include instructions. Your kids and guests will be so impressed. I am always designing NEW collections. If you have a theme in mind please just ask.

PRINTABLE DESIGNS

When I order a printable party designs, what happens next? Once your order is placed and payment has been received, you will receive a link to download your file straight away.

How do I use editable party printables?

After I buy a collection when will I receive the PDF download?

As soon as payment has processes your order an email will be sent to you with a link to download the PDF file, or download from you Etsy purchase folder if you bought though my Etsy Shop.

How many times can I download the file?

I have two online shops this website and my Etsy shop If you have purchased from this shop You can download the file Ten times. If you have used all your downloads by mistake please email me and I will re-send you a link.  After you have downloaded the file open it on your computer then save as a copy. Then you can open and print as any times as you need to. If you have purchased from my Etsy shop After purchase a link is available within your Etsy account. You can download it as many times as you need to.

How to download my files from my Etsy shop

I have lost the email with the download link?

Bought from my Etsy shop Log into your Etsy account, go to your purchases and reviews. You will see a list of the items you have bought and next to your purchase you can use the download button as many times as you need to. As seen in the video above. Bought from this shop Please email me.

What program do I need to open and edit the file?

You will need adobe reader. If you do not have it you can download it for free from adobe.com

Why are the words the wrong size, and in the wrong place?

I can’t save my words?

You will need adobe reader. If you do not have it you can download it for free from adobe.com The newer versions will let you save your words.

The file is asking for a password?

If you have been asked for a password you will find it in the email that was with the download link. Or you are trying to open it with the wrong program like photoshop, or illustrator. You must open it with adobe reader.

I’m getting an error message?

This can happen if you have a mac. You need to click on the file and select open with adobe reader from the menu. Mac computers sometimes want to open pdf files with preview. But you can not edit editable pdf files with preview.

Where and how can I download Creative Little Stars Freebies?

Where are you?

We are in Sydney Australia

If you have any questions please send me an email Rachel creativelittlestars@gmail.com